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IT Support

Keeping Construction Projects Connected

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Want secure & reliable IT support for your sites and staff?

Book a personalised IT Health Check with us today and discover how the right technology can boost productivity, strengthen security, and improve efficiency across your construction company.

Fill in the form to book a call with our account managers to get started.

Key IT challenges we solve

✓  Fast access to IT engineers when issues arise: Keeping your teams supported quickly to avoid delays on-site or in the office. 
✓  Regulatory Compliance: Meeting data protection requirements, health and safety obligations, industry standards, and client compliance requirements without impacting project delivery. 
✓  24/7 Reliable support: Keeping project teams connected with secure access to business-critical systems, documents, and communications wherever they work. 
✓  Cost-effective IT planning and long-term strategy: Helping construction businesses manage technology spend while staying secure and future-ready.

Testimonials

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Why businesses choose MCS

Since 1988, we've been driving growth in the North West through technology.

Today, we work closely with construction companies and project-led businesses that need trusted technical IT support, a responsive IT help desk, and secure systems that keep teams connected across sites, offices, and remote locations.

We’re proud to support a wide portfolio of clients across industries such as engineering, accounting, legal, real estate, hospitality, distribution - and of course, construction. Our clients continue to choose us for our dependable service, fast response times, and expert guidance. 

What truly drives us is helping local construction businesses stay productive with proactive IT support, secure infrastructure, and ongoing protection that reduces downtime during critical project phases.

And just as importantly, we’re known for our friendly, approachable service. Our clients regularly highlight the personal touch of our IT service desk — and yes, we’re proud of that too!

  • Trusted Support
  • Scalable Solutions
  • Project Uptime

How we support the construction industry

Construction companies rely on technology every day - from managing projects and schedules to keeping teams connected across sites, offices, and remote locations.

At MCS Group, we provide cost-effective, fully managed IT support for construction firms that need dependable systems, secure access to data, and expert support whenever issues arise.

Our team helps construction companies stay compliant, implement secure communication and collaboration tools across sites, and proactively monitor systems to prevent downtime during critical project phases. By managing your IT behind the scenes, we allow your teams to focus on delivering projects on time, on budget, and without disruption. 

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Onsite Support

Because we're local, we arrive in minutes!

The moment you call for onsite IT Support, you can start counting the minutes and we will be there with a lasting solution in no time!

We know it's easier to depend on a team you know and trust. With offices in both Liverpool City Centre and Burscough, Lancashire, we're well positioned to support businesses across the North West. Our local presence means we understand the area, can build strong relationships with our clients, and can quickly get an engineer on-site whenever in-person support is required.

Get in touch to discover how specialist IT support can help your construction business stay connected, productive, and protected.

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Why choose MCS as your IT Support provider?

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We prioritise
your calls

The first benefit of many when you sign up to an MCS Support Contract is that you qualify for priority callouts, remote IT support and much more over non-support customers.
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Reduced Cost

Not only do you qualify for reduced callout costs, but also the cost of hardware, software and much more. We essentially become partners with you, constantly ensuring that you save costs.
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24/7 Monitoring
+ Alerting

If you take our Server Monitoring support package, we will monitor your server(s) throughout the week and report back to you regularly to keep you in the loop. Not only is this good to stay up to date with your IT systems but it's also a proactive service to identify, report and correct any potential IT issues before they cause you downtime.
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Internal Account Manager

Do you want someone specifically to talk to? We're all experts in IT, telecoms & cyber security at MCS, but we can provide you with a dedicated account manager to check in with you regularly and ensure you (and your entire team) are happy.
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MCS Hub |
Client Portal

Designed to make IT support simpler and more transparent, the portal allows you to log and track support requests, view updates in real time, access important documentation, and stay informed on service performance
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IT Audit &
Health Check

We assess key areas such as cybersecurity, network performance, infrastructure reliability, and compliance, identifying potential risks and opportunities for improvement. We help you strengthen your IT foundations, reduce downtime, and plan confidently for the future.

Our results

  • 99%

    CSAT score (customer satisfaction)

  • 96.3%

    NPS score (customer loyalty)

  • 102mins

    Average resolution time

  • 2146

    Tickets closed last month

MCS Hub

Frequently asked questions from the construction industry

Why do construction companies need IT support?

Construction companies rely heavily on technology for project management, communication, and collaboration across multiple sites. Full-circle IT support ensures systems run smoothly, data stays secure, and teams have access to the tools they need to work efficiently. 

How scalable are IT support services for construction companies?

MCS provide highly scalable IT support for construction firms and can be tailored to suit your business size and budget. Whether you’re a small contractor or managing large multi-site operations, solutions can be customised to match your requirements as you grow. 

Can IT support help with mobile workforce management in construction?

Yes. Managed IT support can help construction companies support mobile teams through secure remote access, mobile device management, and reliable connectivity — ensuring staff can work efficiently from job sites or on the move. 

Can MCS provide remote IT support?

Yes - we offer fast remote support to resolve issues quickly and minimise downtime. If a problem can’t be fixed remotely, we will send out one of our experienced IT engineers to visit your site and provide hands-on assistance.

Join the many construction companies who trust MCS Group for fast, reliable IT support and consistently high-quality service.

Backed by our proven ‘MCS Way’ framework, we make exceptional service the standard.

Join these customers

Merseyside

 The Plaza, 100 Old Hall
Street, Liverpool, L3 9QJ 

Lancashire

Unit 10, Seafire Business Park, Seafire Way, Burscough, L40 8AH 

Telephone

 0330 024 4222 

Email

 info@mcsgroup.com